Expiring login and error states
Access to accounts sometimes expires because you change a password or your institution requires renewed authentication. On rare occasions, an account will need to be removed and re-added.
Sometimes an account needs a little extra attention. Aspire Budgeting is equipped to help you with the various scenarios you may encounter.
Login required/expired
An account may enter this state if you've recently updated the password associated with its financial institution, made other account changes, or if the institution requests reauthorization. If this occurs, no worries! Aspire Budgeting has you covered. If an account enters this state, you'll see a key icon next to the account name on the Accounts page.
To correct this state and reauthorize your account:
Step 1: Open Aspire Budgeting.
Step 2: Click Accounts.
Step 3: Open the menu (the three horizontal dots) for the account you want to rename.
Step 4: In the menu, select Update login.
Step 5: In the dialog window that appears, follow Plaid's login updating process.
Account access revoked
If account access is revoked (either by OAuth or other methods), it enters an unrecoverable state. The only way to recover from this state is to remove the account and re-add it through the linking process. No new transactions will be imported for an account in this state.
